Helpful information for travellers

13Mar20 - Coronavirus/Covid-19 pandemic

Novel coronavirus/Covid-19 information and travel advice

HCB Travel are committed to the health and safety of all our clients in view of the novel coronavirus (Covid-19) situation.

We trust that our clients are maintaining a balanced perspective of the situation.

We can assure you that we have been monitoring the situation extremely closely and are receiving updates from multiple sources, including government advisory boards, tourism bodies, the World Health Organisation and also our local travel partners and suppliers around the world.

We will continue to monitor the situation closely as it is constantly evolving.

As a privately owned company with over 30 years of history providing travellers with amazing travel experiences, we have seen many phases of the travel landscape and share your concern during this time. We are committed to the ongoing health, safety and prosperity of the travel industry and we look forward to continuing to provide you with memorable journeys for years to come.

If you would like any additional information please don’t hesitate to contact our team on +64 3 963 7000


Yours faithfully

Jacquie, Sarah & Warwick


Holland Clarke & Beatson Ltd (HCB)



HCB have below covered some topics and trust this will assist with addressing your concerns surrounding planning/booking travel, and travelling currently.

Many airlines and tour operators are offering flexibility on their usual conditions, to give travellers' peace of mind to continue with booking, and planning their travel.

Please refer to New Zealand’s safe travel website for the latest information and advice for New Zealanders travelling abroad.


Air NZ chief medical officer addresses concerns about flying in an aircraft and contracting bugs 


World Heath Organisation is a valuable source of information.



Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV)A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans.  

Coronaviruses are zoonotic, meaning they are transmitted between animals and people.  Detailed investigations found that SARS-CoV was transmitted from civet cats to humans and MERS-CoV from dromedary camels to humans. Several known coronaviruses are circulating in animals that have not yet infected humans. 

Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death. 

Standard recommendations to prevent infection spread include regular hand washing, covering mouth and nose when coughing and sneezing, thoroughly cooking meat and eggs. Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.






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