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We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws, including the New Zealand Privacy Act 2020.
Information We Collect
We may collect personal information including:
- Name and contact details
- Date of birth and passport information
- Payment and booking details
- Travel preferences
- Information you provide through enquiries, forms, surveys, subscriptions, or bookings
- Website usage data such as IP address, browser type, and pages visited
Some information may be collected automatically through cookies and analytics tools when you use our website.
How We Use Your Information
We use your personal information to:
- Provide travel products and services
- Process bookings and payments
- Communicate with you regarding your enquiries or travel arrangements
- Send marketing communications and promotional offers
- Improve our services and website experience
- Meet legal and regulatory obligations
You can unsubscribe from marketing communications at any time.
Sharing Your Information
We may share your information with:
- Travel suppliers and service providers involved in your booking
- Payment processors and technology providers
- Professional advisers or regulatory authorities where required
- Related companies or business partners supporting our services
Some of these providers may be located outside New Zealand, and your information may be transferred internationally as part of providing travel services.
Protecting Your Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.
Access and Correction
You may request access to, or correction of, your personal information at any time by contacting us.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve functionality, personalise content, and better understand website usage. You can adjust your browser settings to disable cookies if preferred.
Retention of Information
We retain personal information only for as long as necessary to provide services, meet legal obligations, or resolve disputes.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on our website.
Contact Us
If you have any questions about our privacy practices or wish to access or update your information, please contact us directly.
This policy is governed by the New Zealand Privacy Act 2020.